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Better by Mom home Request a Machine
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We’re here to help

We’re here to help.

Need to report a machine issue, ask about a purchase or suggest a product? Send us the details so we can follow up.

Send us the details.

The machine’s location and what happened help us follow up quickly.

Your payment details stay privateWe’ll never ask for your full card number. If a purchase went wrong, the date, time and machine location are all we need.

Tell us what happened

The building and where in it, e.g. "Main lobby, 2nd floor".

Printed on the sticker on the front of the machine.

Please don’t include card numbers. We’ll never ask for them.

Response times and the refund policy will be shown here once they’re set.

Your feedback helps us grow.

We’re always looking for ways to make Better by Mom even better.